Wednesday, October 26, 2011

Target's website crashes yet again...


Target's website crashed again Tuesday, adding to the discount chain's online troubles.

This is the third time that Target's re-designed site has crashed since its debut back in August. Target faced harsh criticism last month after it drummed up so much hype around its offerings from Italian designer Missoni that its website crashed and was down for most of the day the that that the collection launched. And just two weeks ago, Target.com's president, Steve Eastman, left the company to "pursue other interests" the day after the website crashed for a second time.

Company spokesman Lee Henderson confirmed that Target's site was down for 2 1/2 hours midday Tuesday. The company did not give a reason for the site failure. "Target strives to deliver an exceptional experience in its stores and online, and we regret the inconvenience to our customers," Henderson said.

Target supposedly ranks #22 in the Internet Retailer Top 500 Guide (with Amazon at #1) but I have a hard time believing they'll keep that spot at this point. I personally avoid Target.com these days, as it's so slow and hard to navigate. The search feature is useless, bringing up dozens of items that have nothing to do with my query. And they continue to have hundreds of items still listed on their site that are "out of stock", and have been for months (dating back to March!).

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